INTERNATIONAL GIFT GIVING PROTOCOL
By Susan Kurth Clot deBroissia
Original article available here.
HIGHEST IMPORTANCE
Some gift ideas for Japanese colleagues:
MEDIUM IMPORTANCE
PACIFIC RIM COUNTRIES:
MIDDLE EASTERN COUNTRIES:
LATIN AMERICAN COUNTRIES:
LOWEST IMPORTANCE
Gift giving customs vary greatly from
country to country. What is considered appropriate in
France may be entirely inappropriate in Japan. How do
you know that you are not making a cultural "faux pas"
when giving a gift to your top international client?
You are not alone. U.S. presidents and executives from
large, high visibility corporations have encountered
embarrassment when giving gifts to their foreign
counterparts. To help you make sensible gift giving
decisions, the Netique Gift Boutique has compiled this
list of tips on international gift giving.
Importance of Gift Giving Varies Among Different
Cultures
Highest Importance
* Japan
Medium Importance
* Latin American Countries
* Middle East
* Pacific Rim Countries (Korea, Taiwan, China, Malaysia,
Thailand)
Lowest Importance
* Australia
* Canada
* United States
* European Countries
* Japan
To the Japanese, gift giving is a way of communicating
respect, friendship, and appreciation. When meeting with
a Japanese colleague or visitor for the first time,
always be prepared for the gift giving ritual that has
been deeply rooted in the Japanese culture for
centuries.
The following are some guidelines to keep in mind when
doing business with the Japanese:
* Gifts need not be extravagant, although expensive
gifts are not viewed as a bribe.
* When meeting with a group of Japanese professionals,
be sure to give higher quality gifts to those with more
senior rank within the company.
* Always wrap the gifts you present, but remember to
avoid white and brightly colored wrapping paper. White
symbolizes death and bright colors are too flashy.
* Never surprise the Japanese recipient with your gift.
Subtly alert the recipient that you would like to
present a small memento.
* When presenting a group gift, be sure to allow time
for the entire group to gather before making the
presentation. When meeting with a group of Japanese
colleagues, either present a group gift or a gift to
each individual within the organization.
It is considered extremely rude to present a gift to one
individual in a group, without giving gifts to the rest
of the ensemble.
* Downplay the importance of the gift. This is common in
the Asian culture. It conveys the message that the
relationship is more important than the gift
* Always present the gift with two hands. This is also
true with presenting business cards.
* Avoid giving gifts in sets of four. The word "four" in
Japanese is "shi," which is also associated with the
word for death.
* Gifts are normally exchanged at the end of the visit.
* Avoid giving monetary gifts or gifts displaying
company logos.
* Be certain that gifts are of unquestionable quality.
* Business gifts should be given at midyear (July 15)
and at year-end (January 1).
* Products that are difficult to obtain in Japan. This
could be something not sold in Japan, or something that
is extremely expensive.
* Gifts that reflect the recipient's interests and
tastes.
* Pens are highly appropriate gifts for Japanese
colleagues. First, the pen is a symbol of knowledge in
the Japanese culture. Second, a pen is a lightweight
gift that is easy to pack and carry when travelling
abroad.
Latin American Countries, Pacific Rim Countries, Middle
Eastern Countries
These countries have customs similar to those of the
Japanese, however gift giving is not as ritualistic as
in Japan. As is true in Japan, citizens of these
countries are likely to downplay the importance of the
gifts they give, and it is considered polite to show
slight reluctance when accepting a gift. It is also
impolite to open a gift in the presence of the giver.
Gifts should be presented at the end of a visit.
China
Communism brought skepticism in gift giving, and
offering gifts to government officials became illegal.
The importance of gift giving in China is slowly
returning, however, no set guidelines have been
established. In order to avoid your gift being perceived
as a bribe, it is important to keep the following tips
in mind:
+ Present group gifts. This is seen as a "company
presenting a gift to a company," and not as a bribe to
one individual from that company.
+ Display your company logo on the gift so it appears to
be a form of advertising.
+ Avoid giving highly expensive gifts.
Also remember that:
+ It is in the Chinese culture to refuse a gift,
sometimes repeatedly. It is expected, however, that the
giver will persist and the recipient's acceptance will
eventually follow.
+ As in the Japanese culture, it is proper etiquette to
present gifts with two hands.
Be sure to avoid:
+ Giving clocks as gifts. This has long been regarded as
a gift giving faux pas. The word for "clock" in Chinese
is similar to the word for "death." China's younger
generation is not as superstitious about this, so this
will eventually no longer hold true. Unless you are
certain your Chinese colleague will not be offended by
receiving a clock, this gift idea is better avoided.
+ Colors such as white, blue or black are associated
with funerals. Do not wrap gifts in these colors. Red,
yellow and pink are seen as joyful colors, and are
perfectly acceptable for gift wrap. Just remember not to
write anything in red ink, as this symbolizes the
severing of a relationship.
+ Sharp objects such as knives, letter openers, or
scissors. These, too, imply the severance of a
relationship.
+ Giving gifts in single or odd numbers. This implies
loneliness or separation. On the other hand, gifts given
in pairs are highly appropriate, as it equates to good
luck.
Taiwan
+ Be very careful to not give a gift originally made in
Taiwan.
Thailand
+ Thais love bright colors, and it is acceptable to wrap
gifts in brightly colored gift-wrap and ribbons.
Remember, however, that ripping open the wrapping paper
is offensive.
+ Exchange modest gifts.
+ "Three" is considered a lucky number.
Korea
+ Generosity is viewed as a valued personal trait.
Whenever possible, present an expensive gift.
+ Gifts between business associates are viewed as
symbols of appreciation.
+ Four of anything is considered unlucky.
Malysia
+ Pay special attention to the Muslim culture. Avoid
pork, knives, alcohol, and highly personal gifts.
+ Present gifts with the right hand only.
+ In Indian sections of Malaysia, avoid black and white
colors. Instead opt for yellow, red or green which
symbolize happiness.
* Gift giving is important in the Arab culture, with
generosity and politeness being very significant aspects
in gift giving. Arabs will normally be the first to
present a gift. Whenever possible, reciprocate with
gifts of similar quality and value.
* Be sure to avoid alcohol and leather products made of
pigskin, which are offensive to Muslims. Also avoid
giving gifts to the wife of an Arab colleague, and never
inquiry about her.
* Ideas of gifts to present to your colleagues in the
Middle East include the highest quality of leather (not
pigskin), silver, precious stones, cashmere, crystal or
porcelain.
* Gift giving in Latin America is not as ritualistic as
in Asian and Middle Eastern countries, however, it plays
an important part in the culture. Gift giving reinforces
business relations as personal relations by displaying
thoughtfulness and generosity.
It is most important to remember:
* You are not expected to present a gift at the first
business meeting. As in most cultures, however, when
visiting a home for dinner, it is important to present
the hostess with a small gift of flowers, chocolates or
wine. Be careful of the type of flowers you present to
the hostess. Some varieties are used for funerals only.
* Thoughtfulness in gift giving goes a long way in Latin
American countries - it demonstrates your awareness and
respect. Choose gifts carefully by taking into
consideration the tastes and interests of your Latin
American business colleague.
* Avoid leather gifts, since most of the world's finest
leathers come from South America.
Australia, Canada, United States, European countries
Gift giving in these countries is rarely expected. While
seen as a nice gesture, it is more important to avoid
gifts that will be perceived as bribes. Small gifts such
as pens, business diaries, and mementos with company
logos are usually sufficient. It is important to avoid
highly personal gifts such as clothing. When visiting
the home of a colleague from one of these countries, it
is normally appropriate to present a gift to the
hostess.
General gift ideas for foreign colleagues...
Keep in mind that you will either have to carry the gift
or the recipient will have to transport it back to his
or her country. It is best to avoid heavy, burdensome
gifts.
* Anything American - such as Old West or Native
American gifts, including boots or jewelry.
* Gifts unique to your region, such as Wisconsin
cheeses, Texas chili, or Vermont maple syrup.
* Coffee table books. No need to speak the English if
the book is full of beautiful photographs of the United
States.
In conclusion, international gift giving protocol varies
from country to country. The above tips are meant to be
used as initial guidance, however they should not be
considered totally comprehensive. There are numerous
customs not listed here. Before presenting a gift to an
important foreign colleague, do a little research on the
customs and protocol. You can call the foreign embassies
in Washington, DC to get specific answers to your
questions, or contact the U.S. Consulate and speak with
the protocol officer to get advice.
----------
Susan Kurth Clot de Broissia works for Netique Gift
Boutique, a one-stop internet source for rare, unique
and elegant gifts, including a nice selection of
executive and business accessories. Netique extends
special terms and services to corporate gift buyers.
Visit Netique at http://www.netique.com or call
toll-free at 1-888-WEB-GIFT.