ACHIEVING COMPLIANCE IN TOUGH TIMES
In our current
blog post, we discuss how the current economic downturn has
increased generic drug purchases both domestically and overseas. In
addition to doctors and hospitals receiving increased requests for
generic meds, many are seeing another side effect of the economic
downturn: decreased patient compliance in populations that can no
longer afford care. When forced to choose
between food, rent, or heat versus filing prescriptions and paying
for doctor appointments, the prior takes precedence over the
latter. Compliance in general is tough to achieve. Factors beyond
economics, time for instance, weigh on the decision to follow-up
medical care. Add a decreased ability to afford co-pays and
deductibles plus the perception that medicine and doctor visits are
not “essential” and noncompliance in a bad economy becomes rampant. Patient communication needs
to emphasize that noncompliance can cost them more in the long run.
Patients often underestimate the importance of following their
doctor’s care instructions. Missing visits or not taking their meds
may save them a co-pay or two, but if it lands them back in the
hospital, the savings is moot. Doctors need to discuss the
benefit of healthcare maintenance while educating their patients
about their condition and medications they are taking. They need to
understand how much letting their care lapse can truly cost them.
This also applies to Medicare patients who are likely going to reach
their “donut hole” and have to pay prescriptions out of pocket. It
would be helpful at the beginning of the year to help them identify
more affordable medications or alternative treatments in order to
prevent a lapse in care from happening due to economics. This becomes especially
important in patient populations that do not speak English or come
from other cultures. Some cultures view doctors suspiciously or see
going to the doctor as a sign of weakness and are at high risk for
noncompliance. Non-English speaking Medicare patients may not
understand they can request generic prescriptions from their
physician, or that using more expensive brand-name drugs can make
their benefits run dry quickly. Whether through direct costs
to patients, or indirect cost to us all through increased insurance
costs, noncompliance can be expensive. Ensuring all patients,
regardless of language or culture, understand the importance of
maintaining their health can help to contain these costs and save
money during times when money is hard to come by. ©aiaTranslations
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